If you have ordered an item which ships from another location it will be shipped separately. Some large/heavy items may also ship separately. Please check your order confirmation to confirm if your order will be arriving in multiple shipments. You may also track the status of your order through the My Accounts page. If all of your items shipped from our warehouse and what you have received does not match your packing list, please contact our customer service center so that we may assist you.
Articles in this section
- Why don't I see any tracking updates for my order?
- US Shipping Options and Information
- Has my order shipped? And/or How do I track my order?
- Service Delays for Standard Packages Shipped 11/27-12/3
- Where do you ship from?
- How do I calculate my delivery time?
- How do I qualify for Free Shipping?
- How do I track my shipment?
- What is FedEx Smart Post?
- My order never arrived.